Shipping policy

⚠️ THIS SHIPPING POLICY DOES NOT APPLY TO ANY SUR-RON ELECTRIC BIKES.
Click here for Sur-Ron Shipping Policy

Free Shipping on All Items 🚚✨

At Green Motor Supplier, we proudly offer free shipping across the UK.

Note: SAMEBIKE items cannot be delivered to Wales.

Note: Please contact us before placing an order to Northern Ireland, any UK island, or a remote area.

For customers outside the UK, please contact us for a personalized shipping quote.

Shipping Zones & Estimated Delivery Times

Zone Shipping Area Processing Time Delivery Time
UK Warehouse Most UK Locations 2–3 Business Days 2–5 Business Days
EU Warehouse Most UK Locations 2–3 Business Days 3–7 Business Days

📌 Total Delivery Time = Processing Time + Shipping Time

Processing Time

Before shipping your order, we require 1–3 business days to prepare and package your items.

Shipping Time

Once dispatched, delivery typically takes 2–5 business days, depending on the shipping warehouse and your destination address.

You will receive email and SMS notifications once your order has been shipped.

Please Note- If items are not delivered within 14 working days then you will be eligible for a full refund once the items are delivered back to the warehouse

International & Remote Shipping

Customers outside the UK are welcome to contact us for a customized shipping quote based on location.

Northern Ireland and UK islands: Please contact us in advance for a custom shipping quote. Costs vary depending on the product and exact location.

If your address is located on an island or is considered remote, please get in touch before placing your order.

Important Notice for Remote and Island Deliveries

Customers placing orders to Northern Ireland, any UK island, or remote areas must contact us in advance for a custom shipping quote before placing an order.

Failure to do so may result in unavoidable courier surcharges. Please note that no profit is made on these additional shipping costs—they are passed on at our discounted rate.

If you choose to cancel your order after placing it without prior contact, a 3% cancellation fee will apply. This is to cover non-refundable payment processing fees we incur.

We appreciate your understanding and cooperation in helping us keep our pricing fair and transparent.

Contact Us

📧 Email: info@greenmotorsupplier.com

Thank you for choosing Green Motor Supplier! We look forward to delivering your order promptly and securely. 🚀

This page was last updated on 1 February 2025.